Dashboard

Watch your network's key performance indicators, including QoS, profit margins, and network alarms with WebCDR's highly customizable Dashboard. There are 28 widgets to choose from, available in more than a dozen different screen layouts, including one just for the iPad.

• 8-in-1 - Eight exception reporting widgets combined into one compact control! Green/yellow/red exception indicators monitor IB and OB unrated calls, IB and OB unassigned TGs, long calls, dropped calls, billable calls and reconcilable calls, with numeric data for each.
   
• Account Status - Shows current backend activity status and any system warning messages.
   
• Answer Seize Ratio - ASR% summary statistics.
   
• CDR Collections - Displays elapsed time since the last CDR file was collected from each switch.
   
• Calls Chart - A fine-grained chart depicting switch-wide call volume, with bright red exception bars filling gaps where zero calls occurred.
   
• Dropped Calls - Green/yellow/red exception indicator monitoring potential dropped call events, showing number of calls involved.
   
• IB Rated% - Green/yellow/red exception indicator monitoring switch-wide rated status of IB calls. Includes total unrated IB minutes data.
   
• Long Calls - Green/yellow/red exception indicator monitoring calls exceeding three hours, showing number of calls and number of minutes involved.
   
• Margin Analysis - Summary of switch-wide minutes, revenue, cost, profit, and margin%.
   
• Margin Chart - Fine-grained bar chart showing switch-wide profit/loss on an hourly basis.
   
• Minutes Chart - Bar chart showing switch-wide minute volume on an hourly basis.
   
• News - System-related bulletins from WebCDR.
   
• OB Rated% - Green/yellow/red exception indicator monitoring switch-wide rated status of OB calls. Includes total unrated OB minutes data.
   
• Profitability Chart - Displays revenue, expense, and profit together in one color-coded chart.
   
• Revenue/Minutes - Summary view of switch-wide revenue and minutes.
   
• Top Customers by Revenue - Pie chart of top customers by revenue.
   
• Top Customers by Volume - Pie chart of top customers by volume.
   
• Top Vendors by Expense - Pie chart of top vendors by expense.
   
• Top Vendors by Volume - Pie chart of top vendors by volume.
   
• Trading Post - List of single-line advertisements posted by other WebCDR users.
   
• Traffic Mix - Tabular view of top destinations sorted z-a by minute volume.
   
• Traffic Offset - Tabular view of top trading partners showing IB-to-OB traffic ratios.
   
• Unassigned IB TGs - Green/yellow/red exception indicator monitoring switch-wide rated status of IB calls. Includes total unassigned IB minutes data.
   
• Unassigned OB TGs - Green/yellow/red exception indicator monitoring switch-wide rated status of OB calls. Includes total unassigned OB minutes data.
   
• Unprofitable Routes - Tabular view of top negative margin routes based on IB-OB dial code pairs, sorted z-a on loss.
   
• Volume Concentration by Customer - Tabular view of traffic stats by customer.
   
• Volume Concentration by Vendor - Tabular view of traffic stats by vendor.
   
• Watchdog Alarms - Tabular summary (with drill-down links) of recent Watchdog QoS and Anti-Fraud alerts.